We acknowledge the importance of maintaining the confidentiality of the personal and financial information of visitors to our website, potential clients who are considering applying for enrollment in our Debt Settlement Program, applicants for enrollment, current clients and former clients.  We have established this Privacy Policy to ensure that our collection and use of such information preserves the privacy of these parties at all times, as set forth herein.

Information We Collect
The nature of the information we collect will vary depending upon the nature of our relationship with you and the service you may ask us to provide.  In general this information can include some or all of the following: name, email address, telephone numbers, residential address, income, expenses, assets, liabilities, credit card usage, creditors, current employment and employment history, salary, social security number, birth date, financial hardship and related circumstances, bank account information, liens, judgments, pending or active litigation, and other information we may reasonably require to provide the service(s) you request.

We receive some of this information from you directly in the process of discussing and explaining our debt settlement program and in completing your Enrollment Application.  In addition we receive information from third parties such as creditors and collectors.  We also maintain information about our transactions with you such as account balances, credit card usage, creditor claims, account settlements, payments, accounts receivable and payment histories.

We refer to all of the information described in this section as “Private Information.”

Our Use Of Information We Collect
We will use your Private Information for your benefit to provide the service(s) you have requested of Provanta.  Accomplishing this may require us to use your Private Information in a variety of ways such as to analyze your accounts and propose an appropriate debt settlement program, to verify your identity to your creditors, to verify your identity when you call us, to negotiate debt settlements, to communicate offers and counter offers, to document and implement settlements, to authorize Electronic Funds Transfers from you Settlement Savings Account, to correspond with creditors, collectors and attorneys, to track all related activity, to manage the settlement process overall, and to administer all aspects of your enrollment in your Provanta Debt Settlement program.

Provanta will not disclose personally identifiable Private Information to agents, representatives or other third-parties, except on a ”need to know” basis to provide the service(s) you have requested.  We will not share Private Information with third-party organizations for the purpose of them marketing to you or selling you their products or services.  We will never sell Private Information for any purpose.

Provanta may disclose personally identifiable Private Information to comply with the law or legal process such as the order of a court of competent jurisdiction.

Provanta extracts from Private Information data that is not personally identifiable in order to conduct statistical analyses, perform evaluations and develop forecasts.

Online Privacy
We do not collect Private Information from you unless you choose to provide it to us.  When you transmit information to us via our website it is encrypted by the systems we employ to protect your confidentiality.  We may collect, store and analyze anonymous information about visits to our website such as the time and duration of the visit, pages visited and order of pages visited.

Cookies
Cookies are small pieces of computer code that web servers store on the computers of website visitors in order to recognize them as returning visitors the next time they visit the website.  We use cookies for this purpose.  We do not use cookies to capture any information that would permit anyone to contact you by telephone, regular mail or email.

Updates To The Provanta Privacy Policy
We may update our Privacy Policy from time to time in response to new concerns voiced by our clients or prospective clients, new legal requirements, or new goals and objectives of our company.  We encourage you to visit this page periodically for such updates.

Consent To The Provanta Privacy Policy
Your use of this website constitutes your consent to our Privacy Policy.

Questions Or Comments
If you have any questions or comments about our Privacy Policy you may contact us at:

Provanta Corporation
1798 Technology Drive, Suite 200
San Jose, CA 95110
info@provantacorp.com